Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce Journey Builder Entry Sources

Salesforce Marketing Cloud’s New Capabilities

Salesforce Marketing Cloud has introduced new features to enhance real-time personalization, automation, and intelligence in ...
Summit Blog Tactics for Subscriber Management

Tactics for Subscriber Management

In today's digital age, customer data is king. The ability to gather and analyze vast ...
Summit Blog Einstein Automate

Introducing Einstein Automate

Einstein Automate is a powerful end-to-end automation solution for Salesforce that enhances productivity for individuals, ...
Summit Blog Sales Enablement Technology

Sales Enablement Technology

The signs are all around us that 2023 and beyond may be a challenging time ...
Summit Blog Data and Forecasting

Data and Forecasting

Sales forecasts are like weather forecasts: you rely on them to plan ahead, but they’re ...
Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Customer Journey Mapping Steps

Creating a customer journey map is a critical aspect for businesses striving to enhance the ...
Summit Blog How to Utilize a CDP

Customer Data – Your Strategic Advantage

Information is the engine that powers much of our modern economy. Superior data analysis confers ...
Summit Blog Maximizing Impact The New Sales Mantra

Account Planning With Salesforce

Proper account planning ensures that sales teams maximize revenue opportunities, create team alignment, clarify sales ...
Summit Blog Salesforce Lightning Migration

Automation Drives Business, Not The Other Way Around

My granddaddy always worried people were putting the cart before the horse. I kind of ...
Summit Blog Salesforce Communications Cloud

Salesforce Communications Cloud

Salesforce’s Communications Cloud helps you deliver digital-first journeys and perfect orders that save tie, money, ...
Summit Blog Omnichannel versus Multichannel

Omnichannel versus Multichannel

Don’t confuse omnichannel marketing with multichannel marketing. They are not synonymous. In a multichannel environment, ...