Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Subscription Models

Changing Shape of Loyalty Programs

Shopping has changed and so have customers' expectations of brands. Shoppers are no longer satisfied ...
Summit Blog Improve CX During Industry Uncertainties

Improve CX During Industry Uncertainties

In 2022, businesses must continue to prioritize agility and personalization in their customer experience (CX) ...
Summit Blog Improve CX During Industry Uncertainties

Innovating At The Speed of Your Customer – Iterative Building

Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Summit Blog Personalizing fan journey

Personalizing the Fan Journey to Build Lasting Relationships Through Value

Loyalty is a commodity in short supply. Sports brands are no stranger to the struggle ...
Summit Blog Salesforce High Velocity is Now Sales Engagement

Meeting buyer expectations more efficiently

In today's business landscape, companies are facing the challenge of maximizing efficiency while working with ...
Summit Blog Personalization in Marketing

CX Explained

CX, DX, UX and DUX all play a crucial role in determining a customer's overall ...