Delivering a Great Customer Experience
To deliver a great customer experience, CX teams must work closely with other departments and ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
10 Key Performance Indicators to Calculate Digital Transformation Success
If 2020 was the year of the pandemic, and 2021 was the year of learning ...
Happy New Year fromSummit
“Tomorrow is the first blank page of a 365-page book. Write a good one!” — ...
Tactics for Subscriber Management
In today's digital age, customer data is king. The ability to gather and analyze vast ...
Change Management and Ecommerce
Ecommerce refers to the buying and selling of goods and services online. Change management, on ...
How Nonprofits Benefit from Salesforce
Should nonprofits use CRM? Absolutely! Salesforce’s CRM for Nonprofits — Salesforce Nonprofit Cloud — is ...
Account Planning With Salesforce
Proper account planning ensures that sales teams maximize revenue opportunities, create team alignment, clarify sales ...
Opportunity Collaboration in Salesforce
Opportunity teams in Salesforce are groups of users that work together on deals and can ...
Managed Services Can Better Your Salesforce Experience
Salesforce is the leading CRM for sales, marketing, customer success, and business operations tools. In ...
Summit Attains Salesforce Ridge Partner Status
Summit has received distinction as a Salesforce Ridge Consulting Partner (previously known as Silver Consulting ...
Assessing Ecommerce Readiness
Ecommerce Isn’t One-Size-Fits-All. Every brand and organization is unique. Some are geographically specific and managed ...
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