Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog How Healthcare CRM Enables Consumers and Builds Trust

How Healthcare CRM Enables Consumers and Builds Trust

To revolutionize the healthcare industry and enhance the experiences of all stakeholders, a strong focus ...
Summit Blog Salesforce for Recruitment and Admissions

Salesforce for Recruitment and Admissions

Changes in society and advances in technology are driving change and innovation. Colleges are as ...
Summit Blog Use Storytelling Elements and Techniques

Use Storytelling Elements and Techniques

Storytelling is a powerful tool in content marketing that can capture the audience's attention and ...
Summit Blog Quickly Launch New Retail Loyalty Experiences

Quickly Launch New Retail Loyalty Experiences

Leveraging the power of modern technology, the future of customer loyalty is poised for a ...
Summit Blog Salesforce Journey Builder Entry Sources

Journey Builder Entry Sources

Journey Builder is a tool that enables marketers to create personalized customer journeys by triggering ...
Summit Blog Einstein and Salesforce Marketing Cloud Social Studio

Einstein and Salesforce Marketing Cloud Social Studio

The digital age has changed the way businesses interact with their customers. To stay ahead ...
Summit Blog Update Salesforce After Mergers and Acquisitions

Update Salesforce After Mergers and Acquisitions

Merging two Salesforce orgs can be a complex and time-consuming process, but it's an essential ...
Summit Blog How to Utilize a CDP

How to Utilize a CDP

In today's digital age, customer data has become a critical asset for organizations to create ...
Summit Blog Einstein GPT Salesforce's Answer to ChatGPT

Einstein GPT: Salesforce’s Answer to ChatGPT

In case you missed the press release on Tuesday, Salesforce had a major announcement. Salesforce, ...
Summit Blog Innovating At The Speed of Your Customer - Align Resources with Intent

Innovating At The Speed of Your Customer – Align Resources with Intent

Finally in our sense and respond model, comes alignment. The align part of the operating ...
Summit Blog First Party Data Strategy

First Party Data Strategy

As budgets tighten, marketing departments may shift their focus toward efficiency. Here’s how a smart ...
Summit Blog Optimize Topic Profiles in Salesforce Marketing Cloud Social Studio

Optimize Topic Profiles in Salesforce Marketing Cloud Social Studio

To optimize your topic profiles, follow these best practices. Validate your data: After adding keywords, ...