Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce Customer 360 Overview

Salesforce Service Accounts – Your Dedicated Salesforce Integration User

Today’s Salesforce instance is far more likely to function as part of an entire Salesforce ...
Summit Blog SMART Goals For Success

SMART Goals For Success

A new year is upon us and what better time than to set some new ...
Summit Blog Salesforce Lightning Migration

A Real-Time CRM

With Dreamforce 2022, Salesforce introduced Genie, providing you with real-time visibility into your customers. Genie, ...
Summit Blog Salesforce Lightning Migration

Salesforce Revenue Cloud

What is Revenue Cloud? An end-to-end revenue management solution. So you can streamline your entire ...
Summit Blog Tactics for Subscriber Management

Tactics for Subscriber Management

In today's digital age, customer data is king. The ability to gather and analyze vast ...
Summit Blog Einstein Automate

Introducing Einstein Automate

Einstein Automate is a powerful end-to-end automation solution for Salesforce that enhances productivity for individuals, ...
Summit Blog Change Management and Ecommerce

Change Management and Ecommerce

Ecommerce refers to the buying and selling of goods and services online. Change management, on ...
Summit Blog Salesforce Lightning Migration

Utilizing the Salesforce CRM

Salesforce, the industry leader in customer relationship management (CRM) systems, reports that 83% of sales ...
Summit Blog Customer Journey Mapping

Customer Journey Mapping

To maximize the benefits of customer journey mapping, it's essential to adopt a holistic approach ...
Summit Blog How Do You Build an ABM B2B Model

Thinking About Moving to an Account Based Marketing Model?

The longer you have been in marketing, the more you know, right? Yes. And no. ...
Summit Blog Salesforce Lightning Migration

Automation Drives Business, Not The Other Way Around

My granddaddy always worried people were putting the cart before the horse. I kind of ...
Summit Blog Customer Journey Mapping

Top Customer Experience Tech and Tools

Creating a great customer experience (CX) is a top priority for companies in today's competitive ...