Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce Customer 360 Overview

Salesforce Service Accounts – Your Dedicated Salesforce Integration User

Today’s Salesforce instance is far more likely to function as part of an entire Salesforce ...
Summit Blog Salesforce Lightning Migration

A Real-Time CRM

With Dreamforce 2022, Salesforce introduced Genie, providing you with real-time visibility into your customers. Genie, ...
Summit Blog Slack Process Automation Inside and Outside of Salesforce

Connecting Slack with Salesforce

Slack and Salesforce. There are really only two important things to know. Slack enables teams ...
Summit Blog Slack Process Automation Inside and Outside of Salesforce

What is Salesforce Slack?

If you are one of the more seasoned members of your organization, no doubt at ...
Summit Blog Salesforce Journey Builder Entry Sources

Salesforce Marketing Cloud’s New Capabilities

Salesforce Marketing Cloud has introduced new features to enhance real-time personalization, automation, and intelligence in ...
Summit Blog Keys to a Healthy Marketing Database

Document Generation in Salesforce

Omnichannel marketing is a communication strategy that combines all business communications over a single platform ...
Summit Blog Slack Process Automation Inside and Outside of Salesforce

When Slack Gets Too Noisy

Your company rolled out Salesforce’s Slack application amid much fanfare, pomp, and circumstance. Your team ...
Summit Blog Einstein Automate

Introducing Einstein Automate

Einstein Automate is a powerful end-to-end automation solution for Salesforce that enhances productivity for individuals, ...
Summit Blog How to Use Dynamic Content to Target Key Accounts

How to Use Dynamic Content to Target Key Accounts

Capturing the right data is essential for delivering a personalized experience to your target accounts. ...
Summit Blog Sales Enablement Technology

Sales Enablement Technology

The signs are all around us that 2023 and beyond may be a challenging time ...
Summit Blog Einstein Automate

Sales Cloud Einstein Features

When a really robust, game changing tool arrives in the marketplace, it can be difficult ...
Summit Blog How to Utilize a CDP

Customer Data – Your Strategic Advantage

Information is the engine that powers much of our modern economy. Superior data analysis confers ...