Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Salesforce for Outlook Retirement

Salesforce for Outlook product retirement has been rescheduled by Salesforce for June 2024. The action ...
Summit Blog Collect Customer Data Early and Often

Collect Customer Data Early and Often

As the front line of customer engagement, sales revenue leaders play a crucial role in ...
Summit Blog How Healthcare CRM Enables Consumers and Builds Trust

Creating Personalized Experiences in Healthcare

Personalization is a crucial component in enhancing engagement and building trust between healthcare providers and ...
Summit Blog Salesforce Lightning Migration

Culture of Wellness in Education Powered by Salesforce

Mental health and wellbeing have become a pressing concern among college students, as evidenced by ...
Summit Blog How to Utilize a CDP

Economic Challenges And Data To Win The Sale

Businesses are facing economic challenges this year, and many are turning to data and automation ...
Summit Blog Improve CX During Industry Uncertainties

Improve CX During Industry Uncertainties

In 2022, businesses must continue to prioritize agility and personalization in their customer experience (CX) ...
Summit Blog Executing Your Account Plan in Salesforce

Executing Your Account Plan in Salesforce

Since a living account plan is an ongoing, dynamic document, the final step in ensuring ...
Summit Blog Cross Functionality and Excellent CX Experiences

Cross Functionality and Excellent CX Experiences

CX professionals or teams that collaborate cross-functionally are 27% more likely to have a high ...
Summit Blog Update Salesforce After Mergers and Acquisitions

Selecting a Salesforce Implementation Partner

Once you've decided that Salesforce.org is the right CRM solution for your organization, the next ...
Summit Blog Salesforce Flow

Salesforce Flow

Salesforce Flow is a comprehensive platform for creating and managing automated processes and workflows within ...
Summit Blog Using enablement tactics to turn all reps into MVPs

Using enablement tactics to turn all reps into MVPs

In the coming year, sales organizations are facing various challenges such as working remotely, changing ...
Summit Blog The best AI productivity tools by category

Salesforce ChatGPT

Salesforce announced Einstein (their Artificial Intelligence engine) in 2016, after ten company acquisitions to make ...