Improve CX During Industry Uncertainties
In 2022, businesses must continue to prioritize agility and personalization in their customer experience (CX) ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
Executing Your Account Plan in Salesforce
Since a living account plan is an ongoing, dynamic document, the final step in ensuring ...
Cross Functionality and Excellent CX Experiences
CX professionals or teams that collaborate cross-functionally are 27% more likely to have a high ...
Selecting a Salesforce Implementation Partner
Once you've decided that Salesforce.org is the right CRM solution for your organization, the next ...
Salesforce Flow
Salesforce Flow is a comprehensive platform for creating and managing automated processes and workflows within ...
Using enablement tactics to turn all reps into MVPs
In the coming year, sales organizations are facing various challenges such as working remotely, changing ...
Salesforce ChatGPT
Salesforce announced Einstein (their Artificial Intelligence engine) in 2016, after ten company acquisitions to make ...
Innovating At The Speed of Your Customer – Iterative Building
Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Omnichannel Marketing
Omnichannel marketing is a communication strategy that combines all business communications over a single platform ...
Salesforce Self-Service: It’s a Game Changer
Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Time Tracking Solutions in Salesforce
Does salesforce have a time tracking solution? Want to know how you can track time ...
Salesforce High Velocity is Now Sales Engagement
The High Velocity Sales name has changed to Sales Engagement. The automation features within the ...
