Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Customer Journey Mapping

Customer Journey Mapping

To maximize the benefits of customer journey mapping, it's essential to adopt a holistic approach ...
Summit Blog How Do You Build an ABM B2B Model

Thinking About Moving to an Account Based Marketing Model?

The longer you have been in marketing, the more you know, right? Yes. And no. ...
Summit Blog What Sales Reps Expect from the CRM to Empower Deal Closing Speed

Technology and Account Based Marketing

When moving into a new house, making connections with neighbors beyond a casual greeting benefits ...
Summit Blog Improve CX During Industry Uncertainties

Customer-Centric App Development

Taking a customer-centric approach to app development is about creating opportunities for customers to engage ...
Summit Blog Slack Process Automation Inside and Outside of Salesforce

New Integrations for Slack – Summer ’22 Release

When Salesforce acquired Slack in 2021, the SVP for Slack at Salesforce, Rob Seaman, stated ...
Summit Blog Higher Education Challenges Met With Data Analytics and Integration With Salesforce

CRM Higher Education Technology

CRM higher education technology is a fully integratable IT solution that enables institutions to manage ...
Summit Blog How Can Sales Operations Boost Sales Efficiency

How Can Sales Operations Boost Sales Efficiency

Salesforce is a powerful tool that can help sales teams streamline their tech stack and ...
Summit Blog How Nonprofits Benefit from Salesforce

How Nonprofits Benefit from Salesforce

Should nonprofits use CRM? Absolutely! Salesforce’s CRM for Nonprofits — Salesforce Nonprofit Cloud — is ...
Summit Blog Data Models that Work for Finance

Data Models that Work for Finance

Revenue reporting and accounts receivable management are crucial components of any finance operation, and they ...
Summit Blog Maximizing Impact The New Sales Mantra

Account Planning With Salesforce

Proper account planning ensures that sales teams maximize revenue opportunities, create team alignment, clarify sales ...
Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Email Marketing

Email communication plays a critical role in fostering a strong connection between your marketing and ...
Summit Blog Generating Statements of Work in Salesforce

Generating Statements of Work in Salesforce

What should a solid Statement of Work include? How do you create SOWs that ensure ...