Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Using enablement tactics to turn all reps into MVPs

Using enablement tactics to turn all reps into MVPs

In the coming year, sales organizations are facing various challenges such as working remotely, changing ...
Summit Blog Improve CX During Industry Uncertainties

Innovating At The Speed of Your Customer – Iterative Building

Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Summit Blog Salesforce Self-Service

Salesforce Self-Service: It’s a Game Changer

Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Summit Blog Time Tracking Solutions in Salesforce

Time Tracking Solutions in Salesforce

Does salesforce have a time tracking solution? Want to know how you can track time ...
Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Salesforce My Domain Change Pre-Deployment Checklist

Example Pre-Deployment Checklist Allowlists—Update your allowlists for any new domains. Custom Visualforce pages or custom ...
Summit Blog Alumni Relations and Fundraising With Salesforce

Alumni Relations and Fundraising With Salesforce

Gordon College, a Massachusetts-based institution, faced a challenge in managing information, engagement, and outreach with ...
Summit Blog Increased Marketing ROI with Salesforce Personalization

Innovating At The Speed of Your Customer – Explore and Validate

We’re living through a period of profound transformation framed by rapid technological innovation and new ...
Summit Blog Salesforce Customer 360 Overview

Salesforce Customer 360 Overview

Summit is pleased to introduce Salesforce Customer 360. Salesforce Customer 360 is a suite of ...
Summit Blog Improve CX During Industry Uncertainties

Delivering a Great Customer Experience

To deliver a great customer experience, CX teams must work closely with other departments and ...
Summit Blog Executing Your Account Plan in Salesforce

Building an Account Plan in Salesforce

It is more costly to acquire a new customer than to keep an existing one. ...
Summit Blog How Healthcare CRM Enables Consumers and Builds Trust

Salesforce and the Connected Health Consumer

In today's healthcare landscape, patients expect to have access to care from anywhere and to ...
Summit Blog Ubiquitous Connectivity and Government Cyber Security

Ubiquitous Connectivity and Government Cyber Security

As the world becomes increasingly reliant on digital systems, the issue of supply chain security ...