Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog The best AI productivity tools by category

Salesforce ChatGPT

Salesforce announced Einstein (their Artificial Intelligence engine) in 2016, after ten company acquisitions to make ...
Summit Blog Using enablement tactics to turn all reps into MVPs

Organizing Data in Pardot For Long-Term Success

One the easiest things to start off on the wrong foot with in Pardot is ...
Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Salesforce My Domain Change Pre-Deployment Checklist

Example Pre-Deployment Checklist Allowlists—Update your allowlists for any new domains. Custom Visualforce pages or custom ...
Summit Blog Alumni Relations and Fundraising With Salesforce

Alumni Relations and Fundraising With Salesforce

Gordon College, a Massachusetts-based institution, faced a challenge in managing information, engagement, and outreach with ...
Summit Blog Salesforce Customer 360 Overview

Salesforce Customer 360 Overview

Summit is pleased to introduce Salesforce Customer 360. Salesforce Customer 360 is a suite of ...
Summit Blog Improve CX During Industry Uncertainties

Delivering a Great Customer Experience

To deliver a great customer experience, CX teams must work closely with other departments and ...
Summit Blog Innovating At The Speed of Your Customer - Understand the Opportunity

Innovating At The Speed of Your Customer – Understand the Opportunity

We’re living through a period of profound transformation framed by rapid technological innovation and new ...
Summit Blog Executing Your Account Plan in Salesforce

Building an Account Plan in Salesforce

It is more costly to acquire a new customer than to keep an existing one. ...
Summit Blog Personalizing fan journey

Personalizing the Fan Journey to Build Lasting Relationships Through Value

Loyalty is a commodity in short supply. Sports brands are no stranger to the struggle ...
Summit Blog Salesforce Commerce Marketing Insights

Manage and Share Content in Salesforce Marketing Cloud Social Studio

Streamline Your Social Media Strategy with Social Studio Publish. Social media management just got a ...
Summit Blog 10 Key Performance Indicators to Calculate Digital Transformation Success

10 Key Performance Indicators to Calculate Digital Transformation Success

If 2020 was the year of the pandemic, and 2021 was the year of learning ...
Summit Blog Salesforce Lightning Migration

Salesforce Cadence

Salesforce Sales Engagement is a powerful sales enablement platform that helps sales teams close deals ...