Increasing Cross-Collaboration for Better Customer Experiences
To achieve exceptional customer experience (CX), organizations must prioritize cross-functional collaboration and focus on understanding ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
Customer Journey Mapping
To maximize the benefits of customer journey mapping, it's essential to adopt a holistic approach ...
Account Planning With Salesforce
Proper account planning ensures that sales teams maximize revenue opportunities, create team alignment, clarify sales ...
Email Marketing
Email communication plays a critical role in fostering a strong connection between your marketing and ...
Designing Email for Maximum Impact
Email has become one of the most popular forms of business communication, but with so ...
Sales Strategy
A successful sales strategy is a critical component of any successful business. It lays out ...
Automation Drives Business, Not The Other Way Around
My granddaddy always worried people were putting the cart before the horse. I kind of ...
Salesforce Communications Cloud
Salesforce’s Communications Cloud helps you deliver digital-first journeys and perfect orders that save tie, money, ...
Opportunity Collaboration in Salesforce
Opportunity teams in Salesforce are groups of users that work together on deals and can ...
Using Document Generation In Salesforce
There are quite a few cases for document generation in Salesforce. Quotes and contracts are ...
Assessing Ecommerce Readiness
Ecommerce Isn’t One-Size-Fits-All. Every brand and organization is unique. Some are geographically specific and managed ...
Omnichannel versus Multichannel
Don’t confuse omnichannel marketing with multichannel marketing. They are not synonymous. In a multichannel environment, ...
