Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Salesforce My Domain Change Post-Deployment Checklist

JDK Locale Format Retirement

Salesforce is retiring the JDK locale formats with the Spring ’24 release. Salesforce recommends that ...
Summit Blog Increased Marketing ROI with Salesforce Personalization

Innovating At The Speed of Your Customer – Scale, Measure, and Grow

Transformation is not an initiative to be started, completed and celebrated, but an ongoing mission ...
Summit Blog Cross Functionality and Excellent CX Experiences

Cross Functionality and Excellent CX Experiences

CX professionals or teams that collaborate cross-functionally are 27% more likely to have a high ...
Summit Blog Update Salesforce After Mergers and Acquisitions

Selecting a Salesforce Implementation Partner

Once you've decided that Salesforce.org is the right CRM solution for your organization, the next ...
Summit Blog Time Tracking Solutions in Salesforce

Time Tracking Solutions in Salesforce

Does salesforce have a time tracking solution? Want to know how you can track time ...
Summit Blog Alumni Relations and Fundraising With Salesforce

Alumni Relations and Fundraising With Salesforce

Gordon College, a Massachusetts-based institution, faced a challenge in managing information, engagement, and outreach with ...
Summit Blog Improve CX During Industry Uncertainties

Delivering a Great Customer Experience

To deliver a great customer experience, CX teams must work closely with other departments and ...
Summit Blog 10 Key Performance Indicators to Calculate Digital Transformation Success

10 Key Performance Indicators to Calculate Digital Transformation Success

If 2020 was the year of the pandemic, and 2021 was the year of learning ...
Summit Blog Happy New Year fromSummit

Happy New Year fromSummit

“Tomorrow is the first blank page of a 365-page book. Write a good one!” — ...
Summit Blog Tactics for Subscriber Management

Tactics for Subscriber Management

In today's digital age, customer data is king. The ability to gather and analyze vast ...
Summit Blog Change Management and Ecommerce

Change Management and Ecommerce

Ecommerce refers to the buying and selling of goods and services online. Change management, on ...
Summit Blog Personalization in Marketing

CX Explained

CX, DX, UX and DUX all play a crucial role in determining a customer's overall ...