Salesforce Self-Service: It’s a Game Changer
Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
What is Customer 360 And What Can It Do For You?
Salesforce Customer 360 is the suite of products and services that provide you with a ...
Summit and Salesforce Can Help You Build a Strong and Resilient Marketing Strategy
Resilient marketing is a strategy that helps businesses withstand and recover from economic downturns or ...
Innovating At The Speed of Your Customer – Understand the Opportunity
We’re living through a period of profound transformation framed by rapid technological innovation and new ...
How a Family Coffee Business Boosted Its Online Business Growth
Bitty & Beau’s Coffee, a unique coffee shop chain that prioritizes employment opportunities for individuals ...
Data Analytics in the Insurance Industry
In the insurance industry data analytics are an invaluable tool to make better decisions for ...
Choosing the Right Subscriber Lifecycle Management Platform
In today's world, media companies are searching for agile platforms to manage the subscriber experience ...
What is a digital first company?
The term ‘digital-first’ is thrown around online and for some it just reads like the ...
ABM in Communications, Media, and Technology
In the world of B2B marketing, the landscape is constantly evolving and expanding within communications, ...
Customer Journey Mapping Steps
Creating a customer journey map is a critical aspect for businesses striving to enhance the ...
Example of a Digital Marketing Roadmap
Everyone’s talking about digital transformation. How do you do it? Start with a digital marketing ...
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