Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Improve CX During Industry Uncertainties

Innovating At The Speed of Your Customer – Iterative Building

Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Summit Blog Omnichannel Marketing

Omnichannel Marketing

Omnichannel marketing is a communication strategy that combines all business communications over a single platform ...
Summit Blog Salesforce Self-Service

Salesforce Self-Service: It’s a Game Changer

Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Summit Blog Time Tracking Solutions in Salesforce

Time Tracking Solutions in Salesforce

Does salesforce have a time tracking solution? Want to know how you can track time ...
Summit Blog Salesforce High Velocity is Now Sales Engagement

Salesforce High Velocity is Now Sales Engagement

The High Velocity Sales name has changed to Sales Engagement. The automation features within the ...
Summit Blog How to Utilize a CDP

What is Customer 360 And What Can It Do For You?

Salesforce Customer 360 is the suite of products and services that provide you with a ...
Summit Blog Using enablement tactics to turn all reps into MVPs

Organizing Data in Pardot For Long-Term Success

One the easiest things to start off on the wrong foot with in Pardot is ...
Summit Blog Salesforce My Domain Change Post-Deployment Checklist

Salesforce My Domain Change Pre-Deployment Checklist

Example Pre-Deployment Checklist Allowlists—Update your allowlists for any new domains. Custom Visualforce pages or custom ...
Summit Blog Getting Your Salesforce Data Sales Cloud Einstein Ready

Getting Your Salesforce Data Sales Cloud Einstein Ready

Data quality is important to CRM even without AI because quality data helps reps increase ...
Summit Blog Alumni Relations and Fundraising With Salesforce

Alumni Relations and Fundraising With Salesforce

Gordon College, a Massachusetts-based institution, faced a challenge in managing information, engagement, and outreach with ...
Summit Blog Salesforce Journey Builder Entry Sources

Marketing Cloud Connect Formula Field Changes

To improve synchronization between Sales, Service Cloud, and Engagement, you can no longer use a ...
Summit Blog Increased Marketing ROI with Salesforce Personalization

Innovating At The Speed of Your Customer – Explore and Validate

We’re living through a period of profound transformation framed by rapid technological innovation and new ...