Blog

Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.

Summit Blog Executing Your Account Plan in Salesforce

Executing Your Account Plan in Salesforce

Since a living account plan is an ongoing, dynamic document, the final step in ensuring ...
Summit Blog Cross Functionality and Excellent CX Experiences

Cross Functionality and Excellent CX Experiences

CX professionals or teams that collaborate cross-functionally are 27% more likely to have a high ...
Summit Blog Update Salesforce After Mergers and Acquisitions

Selecting a Salesforce Implementation Partner

Once you've decided that Salesforce.org is the right CRM solution for your organization, the next ...
Summit Blog Salesforce Flow

Salesforce Flow

Salesforce Flow is a comprehensive platform for creating and managing automated processes and workflows within ...
Summit Blog Using enablement tactics to turn all reps into MVPs

Using enablement tactics to turn all reps into MVPs

In the coming year, sales organizations are facing various challenges such as working remotely, changing ...
Summit Blog The best AI productivity tools by category

Salesforce ChatGPT

Salesforce announced Einstein (their Artificial Intelligence engine) in 2016, after ten company acquisitions to make ...
Summit Blog Improve CX During Industry Uncertainties

Innovating At The Speed of Your Customer – Iterative Building

Success in the Fourth Industrial Revolution requires a different mindset and operating model. The key ...
Summit Blog Salesforce Self-Service

Salesforce Self-Service: It’s a Game Changer

Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Summit Blog Time Tracking Solutions in Salesforce

Time Tracking Solutions in Salesforce

Does salesforce have a time tracking solution? Want to know how you can track time ...
Summit Blog Salesforce High Velocity is Now Sales Engagement

Salesforce High Velocity is Now Sales Engagement

The High Velocity Sales name has changed to Sales Engagement. The automation features within the ...
Summit Blog How to Utilize a CDP

What is Customer 360 And What Can It Do For You?

Salesforce Customer 360 is the suite of products and services that provide you with a ...
Summit Blog Using enablement tactics to turn all reps into MVPs

Organizing Data in Pardot For Long-Term Success

One the easiest things to start off on the wrong foot with in Pardot is ...