Business Licensing Accelerator

Improve business licensing and registration processes with a single seamless solution.

Economic Vitality Has a Need For Efficiency

A key differentiator for any community is to have and maintain a healthy economy. This is manifested through a vibrant eco system of businesses, big and small. Every community needs a way to manage those businesses and ensure they are all in compliance with jurisdictional licensing regulations. To do that, there needs to be a seamless way for businesses to apply for or renew an existing business licenses, and where the governing body can manage the businesses in their jurisdiction.

We understand the challenge. We need to improve the business licensing process because...

  • Agencies have insufficient staff to handle the building permits workload

  • Old, paper-based methods create long permitting wait times with substantial backlogs

  • Agencies are unable to track licensing violations and collect appropriate taxes

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A Modern Approach

Modernizing the business licensing process to provide a faster, more effective way of conducting business is the new normal. It is now expected that a mobile/remote work force is here to stay. In addition to processing and managing permits, inspections, and licenses, business owners now have the expectation that they can do many other online functions without having to visit an office. Things such as:

  • Schedule inspections online

  • Access permits & licenses online to check on application status or Inspection results

  • License issuance conditions and results

  • Automatic yearly renewal

  • Code enforcement based on established ordinances and regulations

If you are looking to operate your Business Licensing Agency at its full potential by standardizing, digitizing, and unifying more operational and customer service processes, we can help! We provide a digital transformation solution for your processes that is developed with the input of subject matter experts and real-world users. It serves as a repository of best-practices and is the manifestation of efficiency, productivity, and security for government agencies.

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Meet our Business Licensing Solution

Our solution for Business Licensing is the answer to the issues that licensing teams tackle every day. We built this solution to address the needs of Business Licensing teams and agencies. It is easy to use, feature rich, and covers most organizations’ immediate needs with ample room for growth. Most importantly: It is a turn-key solution, ready to use today for:

  • Online Business License submission

  • Online Business License Renewal

  • License Application Tracking

  • Permit Application Status Check

  • Paperless Routing of Documents

  • 24/7 Accessible

  • Online Access for Mobile Inspectors

  • eSignatures

  • Online Payments

  • Code Enforcement

Ready to Chat?

Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.

A solution as unique as your community

Unlike other software providers, with our application on the Salesforce platform, you become part of a worldwide, multi-billion-dollar ecosystem that offers a diverse global resource pool and expands your organization reach beyond a proprietary application. There’s no organization like yours, so why not configure a solution that’s tailored to your precise needs? Here is a short list of what you can do with our Business Licensing solution:

  • Application

    Submit an application for a new business license

  • Renewal

    Automatic year business license renewal; and Submit an application to renew an expired business license

  • Approval

    Follow the approval process to approve or reject a submitted application

  • Payment

    Pay and collect required fees online through a secure payment portal

  • Notify

    Send email alerts to business owners when their application is approved or rejected

  • Compliance

    Track all licenses in your city to ensure that every business is operating legally

  • Data

     Store all forms online to prevent loss of data

  • Update

    Modify the application forms as requirements change over time

  • Case Management

    Create service cases to track the approval process form start to finish

  • Queues

    Assign Agency Clerks to queues to notify them when a new case is created for their department

  • Community

    Allow business owners to access their applications through Salesforce Customer Experience Cloud

Related Success Stories

Summit has helped hundreds of clients with over 1,500 successful implementations. Dive deeper into our clients challenges and the solutions our team of Salesforce experts created.

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Summit's Salesforce Certifications

As a firm specializing in Salesforce project work, we place a high value on obtaining and maintaining Salesforce certifications for the various Salesforce products we support and services we offer. Our team has obtained over 70 certifications spanning over 20 unique areas of certification. Every member of our delivery team holds at least one certification, and many team members have earned more than five.

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Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Summit was extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

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Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to the team’s credit for imparting their wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

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We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

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Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

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Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Summit has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Summit and team has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. They are timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Summit made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). The Summit team are pros, from their accessibility and communication to industry knowledge and attitude, they never said 'no' to a request. When we encountered hiccups along the way they took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Summit and their team.

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