Salesforce Self-Service: It’s a Game Changer
Self-service channels, such as a help center, customer portal, and customer community, can provide customers ...
Blog
Discover the latest in Salesforce, cloud technology, and solutions to the most commonly asked questions.
Innovating At The Speed of Your Customer – Explore and Validate
We’re living through a period of profound transformation framed by rapid technological innovation and new ...
Delivering a Great Customer Experience
To deliver a great customer experience, CX teams must work closely with other departments and ...
Salesforce and the Connected Health Consumer
In today's healthcare landscape, patients expect to have access to care from anywhere and to ...
Ubiquitous Connectivity and Government Cyber Security
As the world becomes increasingly reliant on digital systems, the issue of supply chain security ...
How a Family Coffee Business Boosted Its Online Business Growth
Bitty & Beau’s Coffee, a unique coffee shop chain that prioritizes employment opportunities for individuals ...
Salesforce Service Accounts – Your Dedicated Salesforce Integration User
Today’s Salesforce instance is far more likely to function as part of an entire Salesforce ...
A Real-Time CRM
With Dreamforce 2022, Salesforce introduced Genie, providing you with real-time visibility into your customers. Genie, ...
Salesforce Revenue Cloud
What is Revenue Cloud? An end-to-end revenue management solution. So you can streamline your entire ...
Tactics for Subscriber Management
In today's digital age, customer data is king. The ability to gather and analyze vast ...
Introducing Einstein Automate
Einstein Automate is a powerful end-to-end automation solution for Salesforce that enhances productivity for individuals, ...
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