Success Stories
City of Modesto
Texas Economic Development and Marketing Cloud in Salesforce
Meet The Client
About City of Modesto
The City of Modesto is the largest city and county seat of Stanislaus County, located in California’s Central Valley. It serves as a regional hub for agriculture, manufacturing, and public services, while also acting as a gateway to major destinations like Yosemite National Park. Population: ~218,000 residents; Known for a mix of urban services and strong agricultural economy; Operates under a council-manager form of government with multiple departments (public works, police, utilities, parks, etc.); The city provides a full range of municipal services including public safety, infrastructure, utilities, code enforcement, and community development.
The Challenge
The City of Modesto was managing code enforcement, case tracking, and reporting through legacy systems and manual processes, creating inefficiencies and limited visibility into operations. Disconnected systems, manual scheduling, and a lack of centralized reporting made it difficult to track compliance, identify trends, and streamline workflows. The City sought a modern solution to improve operational efficiency, enhance compliance management, and provide data-driven insights for decision-making.
The Solution
Summit partnered with the City of Modesto to implement a unified Salesforce Public Sector Solution that centralized code enforcement, case management, inspections, mapping, and document automation.
The solution streamlined field operations through optimized inspection routing, geospatial insights, automated document generation, and a robust service console for efficient case handling.
Real-time reporting, dashboards, training, and post-launch support empowered staff with greater visibility, improved compliance tracking, and enhanced operational performance.
Ready to Solve Challenges of Your Own?
Connect with Summit and count on our Salesforce experts to guide you in the right direction.
Results for Our Client
A centralized platform for code enforcement and case management.
Improved inspection scheduling, routing, and field efficiency.
Enhanced visibility into violations, compliance, and city-wide trends.
Faster document generation and approval workflows.
Real-time data and reporting for informed decision-making.
Reduced manual processes and improved operational consistency.
In our Client's Words...
“Summit helped us modernize our code enforcement operations and bring everything into a single, efficient platform. We now have better visibility, better processes, and a stronger foundation for the future.”
- City of Modesto
Ready to Chat?
Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.
