Salesforce Training

Consultant-Led, Customized Training Aligned to Your Salesforce Environment

We offer customized training for everyone, including Salesforce users, internal trainers, admins, and developers.

Why Salesforce Training Needs to Be More Than Generic Courses

Salesforce training is most effective when it reflects how your organization actually uses the platform. Standard, one-size-fits-all training often teaches features in isolation, leaving teams unsure how to apply what they’ve learned in real workflows.

As a Summit-tier Salesforce partner with over 150 certifications and decades of experience, we make Salesforce work for your business—empowering teams, strengthening customer relationships, and driving measurable growth.

Our Salesforce training helps teams build confidence, improve consistency, and apply Salesforce best practices within the context of their own data, processes, and business objectives.

Salesforce_Partner_Badge_Since_2016_RGB
ISV Partner
d80f13_2c838a124560400ba738756a1f5ee51b~mv2
SFDO Partner Badge 2021-Vertical
Summit Partner
Salesforce App Exchange
Partner MSP
equality partner vert

Salesforce Training Built Around Your Organization

Summit’s Salesforce training is designed to support how your organization actually uses Salesforce. Instead of generic coursework, we tailor each training program based on your team’s roles, experience levels, and Salesforce use cases.

Every engagement begins with a pre-delivery consultation to understand your objectives, audience, and training needs. From there, we create a mutually agreed curriculum that ensures the training is relevant, practical, and aligned with your Salesforce environment. This approach helps teams gain knowledge they can apply immediately while maintaining consistency across users and roles.

All Salesforce training is delivered by Salesforce-certified instructors with real-world experience supporting Salesforce implementations and enhancements.

Each instructor holds one or more Salesforce certifications, ensuring your team learns from professionals who understand Salesforce best practices and platform capabilities.

Summit salesforce consulting columbus

Remote Salesforce Training, Salesforce Training Videos, Train the Trainer programs

Summit offers flexible Salesforce training options to accommodate different learning styles, locations, and organizational needs. Training can be delivered through instructor-led web sessions, on-site training, or custom Salesforce training videos developed around your Salesforce setup and business processes. Additional half-day and full-day training classes are also available to support deeper learning or follow-on training needs.

Salesforce training is tailored by role and experience level, with programs designed for beginner users, advanced users, and Salesforce administrators. To ensure focused instruction and maximum value, user training and administrator training are delivered as separate programs and cannot be combined within the same training package.

  • We offer training on the following Salesforce products:

    • Salesforce User Training
    • Salesforce Sales Cloud Training
    • Salesforce Service Cloud Training
    • Salesforce Marketing Cloud Training
    • Salesforce Market Cloud Account Engagement (Pardot) Training
    • Salesforce Experience Cloud Training
    • Salesforce Field Service Lightning Training

Summit Favicon
How Can we Help?

Let's Get Started

This field is for validation purposes and should be left unchanged.
Name(Required)

Flexible Salesforce Training Programs

Summit offers multiple Salesforce training options to support different learning styles, locations, and organizational needs. Training formats include:

Web Based Salesforce Training

Instructor-led training delivered remotely, allowing teams to participate live from any location. These sessions are customized to your Salesforce configuration and use cases.

  • One (1) Instructor-Led Salesforce Training (ILT) Session Delivered via Webinar

  • Content Includes Standard Salesforce.com End-User Navigation and Functionality

  • Includes Salesforce Reporting and Salesforce Dashboards

  • Delivery Not to Exceed Two (2) Hours

  • Must Be Delivered in a Single Business Day

  • Participation Limited to Ten (10) End-Users

  • Includes One (1) Pre-Delivery Consultation to Identify Primary Use-Cases

On Site Salesforce Training​

In-person training sessions delivered at your location, tailored to your team and Salesforce environment.

  • One (1) Instructor-Led Salesforce Training (ILT) Session Delivered On-Site

  • Content Includes Standard Salesforce.com End-User Navigation and Functionality

  • Includes Salesforce Reporting and Salesforce Dashboards

  • Delivery Not to Exceed Two (2) Hours

  • Must Be Delivered in a Single Business Day

  • Participation Limited to Ten (10) End-Users

  • Includes One (1) Pre-Delivery Consultation to Identify Primary Use-Cases

  • Travel and expenses not included outside of Ohio

Custom Salesforce Training Videos

Custom video training developed around your Salesforce setup and business processes. These videos provide a consistent, reusable resource for onboarding and reinforcement.

  • One (1) Salesforce Instructional Video Demonstrating Functionality Tailored to Client Business Process

  • Delivered as .MP4

  • Duration Not to Exceed Sixty (60) Minutes

  • Re-Distribution Rights Pass to Client Upon Delivery

Additional Training Options

Summit also offers half and full day Salesforce training classes, available at our offices in Columbus, Ohio, your office or remote via webinar. Please contact us for pricing and additional information.

​*All packages include, Salesforce Certified Instructors, Pre-Delivery Consultation, Client Guided Curriculum

Pricing will Vary Based on the Scope of Each Project
Sales Enablement

Who Summit's Salesforce Training Is Designed For

Summit’s Salesforce training is designed for organizations that want to ensure their teams can use Salesforce effectively, consistently, and with confidence.

Because Salesforce plays different roles across an organization, training is tailored to the needs of specific users and teams rather than delivered as a one-size-fits-all program.

Our Salesforce training programs are well-suited for:

  • New Salesforce users who need a strong foundation aligned to how Salesforce is used internally
  • Experienced users who want to deepen their understanding or adapt to new processes
  • Salesforce administrators responsible for configuration, data management, and ongoing support
  • Internal trainers who need consistent, repeatable training materials
  • Teams adopting new Salesforce features or products

By aligning training to roles and experience levels, Summit helps organizations build shared understanding and reduce confusion across teams.

Why Organizations Choose Summit for Salesforce Training

Salesforce training is most effective when delivered by people who use the platform every day. As a Summit-Tier Salesforce Partner, Summit brings deep, certified expertise and real-world experience into every training engagement.

Our customized Salesforce training is led by a team of Salesforce-certified consultants, developers, architects, and analystswith 150+ Salesforce certifications and decades of experience across the Salesforce ecosystem. That experience shapes how we train—grounded in real use cases, practical guidance, and an understanding of how teams actually rely on Salesforce.

We’ve earned a 5-star Salesforce AppExchange rating by consistently helping clients succeed, and that same client-first mindset carries through our training programs.

From Sales Cloud and Service Cloud to Marketing Cloud, Experience Cloud, Field Service, Nonprofit, and more, our trainers understand how Salesforce products work together and how teams use them in practice.

When you train with Summit, you’re working with a partner that stays engaged—helping your teams build lasting knowledge and confidence, not just complete a training session.

Working Together
Summit's Salesforce Certifications

As a firm specializing in Salesforce project work, we place a high value on obtaining and maintaining Salesforce certifications for the various Salesforce products we support and services we offer. Our team has obtained over 60 certifications spanning over 20 unique areas of certification. Every member of our delivery team holds at least one certification, and many team members have earned more than five.

Ready to Chat?

Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.

Important Considerations

Summit proudly offers Managed Salesforce Services to make maintaining an effective Salesforce environment easy.

"Easy to Work With"
Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Summit was extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

"Mind Blowing!"
Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to the team’s credit for imparting their wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

"BEST Salesforce Consultant Available"
Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

"Did a Wonderful Job"
Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

"Great Learning and Implementation"
Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Summit has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Summit and team has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. They are timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Summit made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). The Summit team are pros, from their accessibility and communication to industry knowledge and attitude, they never said 'no' to a request. When we encountered hiccups along the way they took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Summit and their team.

Salesforce Training FAQs

How is Summit’s Salesforce training different from Salesforce-provided training?

Salesforce-provided training, including platforms like Trailhead, is designed for broad audiences and standardized learning paths. Summit’s Salesforce training is delivered by certified Salesforce instructors and tailored to your organization’s Salesforce environment, configuration, and business processes. The focus is on practical application—helping teams understand not just how Salesforce works, but how it should work within their real-world workflows and data.

Is Summit’s Salesforce training customized for each organization?

How does Trailhead fit into Summit’s Salesforce training approach?

Who should consider Salesforce training with Summit?

Is Salesforce training only for beginners or new users?

What Salesforce products and training formats does Summit support?

Let's Get Started

This field is for validation purposes and should be left unchanged.
Name(Required)