Salesforce Training
Consultant-Led, Customized Training Aligned to Your Salesforce Environment
We offer customized training for everyone, including Salesforce users, internal trainers, admins, and developers.
Why Salesforce Training Needs to Be More Than Generic Courses
Salesforce training is most effective when it reflects how your organization actually uses the platform. Standard, one-size-fits-all training often teaches features in isolation, leaving teams unsure how to apply what they’ve learned in real workflows.
As a Summit-tier Salesforce partner with over 150 certifications and decades of experience, we make Salesforce work for your business—empowering teams, strengthening customer relationships, and driving measurable growth.
Our Salesforce training helps teams build confidence, improve consistency, and apply Salesforce best practices within the context of their own data, processes, and business objectives.
Remote Salesforce Training, Salesforce Training Videos, Train the Trainer programs
Summit offers flexible Salesforce training options to accommodate different learning styles, locations, and organizational needs. Training can be delivered through instructor-led web sessions, on-site training, or custom Salesforce training videos developed around your Salesforce setup and business processes. Additional half-day and full-day training classes are also available to support deeper learning or follow-on training needs.
Salesforce training is tailored by role and experience level, with programs designed for beginner users, advanced users, and Salesforce administrators. To ensure focused instruction and maximum value, user training and administrator training are delivered as separate programs and cannot be combined within the same training package.
We offer training on the following Salesforce products:
- Salesforce User Training
- Salesforce Sales Cloud Training
- Salesforce Service Cloud Training
- Salesforce Marketing Cloud Training
- Salesforce Market Cloud Account Engagement (Pardot) Training
- Salesforce Experience Cloud Training
- Salesforce Field Service Lightning Training
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Flexible Salesforce Training Programs
Summit offers multiple Salesforce training options to support different learning styles, locations, and organizational needs. Training formats include:
Web Based Salesforce Training
Instructor-led training delivered remotely, allowing teams to participate live from any location. These sessions are customized to your Salesforce configuration and use cases.
One (1) Instructor-Led Salesforce Training (ILT) Session Delivered via Webinar
Content Includes Standard Salesforce.com End-User Navigation and Functionality
Includes Salesforce Reporting and Salesforce Dashboards
Delivery Not to Exceed Two (2) Hours
Must Be Delivered in a Single Business Day
Participation Limited to Ten (10) End-Users
Includes One (1) Pre-Delivery Consultation to Identify Primary Use-Cases
On Site Salesforce Training
In-person training sessions delivered at your location, tailored to your team and Salesforce environment.
One (1) Instructor-Led Salesforce Training (ILT) Session Delivered On-Site
Content Includes Standard Salesforce.com End-User Navigation and Functionality
Includes Salesforce Reporting and Salesforce Dashboards
Delivery Not to Exceed Two (2) Hours
Must Be Delivered in a Single Business Day
Participation Limited to Ten (10) End-Users
Includes One (1) Pre-Delivery Consultation to Identify Primary Use-Cases
Travel and expenses not included outside of Ohio
Custom Salesforce Training Videos
Custom video training developed around your Salesforce setup and business processes. These videos provide a consistent, reusable resource for onboarding and reinforcement.
One (1) Salesforce Instructional Video Demonstrating Functionality Tailored to Client Business Process
Delivered as .MP4
Duration Not to Exceed Sixty (60) Minutes
Re-Distribution Rights Pass to Client Upon Delivery
Additional Training Options
Summit also offers half and full day Salesforce training classes, available at our offices in Columbus, Ohio, your office or remote via webinar. Please contact us for pricing and additional information.
*All packages include, Salesforce Certified Instructors, Pre-Delivery Consultation, Client Guided Curriculum
Pricing will Vary Based on the Scope of Each Project
Who Summit's Salesforce Training Is Designed For
Summit’s Salesforce training is designed for organizations that want to ensure their teams can use Salesforce effectively, consistently, and with confidence.
Because Salesforce plays different roles across an organization, training is tailored to the needs of specific users and teams rather than delivered as a one-size-fits-all program.
Our Salesforce training programs are well-suited for:
- New Salesforce users who need a strong foundation aligned to how Salesforce is used internally
- Experienced users who want to deepen their understanding or adapt to new processes
- Salesforce administrators responsible for configuration, data management, and ongoing support
- Internal trainers who need consistent, repeatable training materials
- Teams adopting new Salesforce features or products
By aligning training to roles and experience levels, Summit helps organizations build shared understanding and reduce confusion across teams.
Summit's Salesforce Certifications
As a firm specializing in Salesforce project work, we place a high value on obtaining and maintaining Salesforce certifications for the various Salesforce products we support and services we offer. Our team has obtained over 60 certifications spanning over 20 unique areas of certification. Every member of our delivery team holds at least one certification, and many team members have earned more than five.
Ready to Chat?
Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.
Important Considerations
Summit proudly offers Managed Salesforce Services to make maintaining an effective Salesforce environment easy.
Salesforce Training FAQs
How is Summit’s Salesforce training different from Salesforce-provided training?
Salesforce-provided training, including platforms like Trailhead, is designed for broad audiences and standardized learning paths. Summit’s Salesforce training is delivered by certified Salesforce instructors and tailored to your organization’s Salesforce environment, configuration, and business processes. The focus is on practical application—helping teams understand not just how Salesforce works, but how it should work within their real-world workflows and data.
