Managed Data & AI Services

Learn more about Summit's managed services for maintaining high-performing data pipelines and AI models.

Reliable Data and AI, Managed For Your Business

Building great data and AI systems is only half the battle, keeping them reliable, secure, and aligned with evolving business needs is where the real challenge begins. Too often, organizations launch impressive data or AI initiatives only to see them underperform over time due to lack of oversight, drift in quality, or gaps in governance.

Summit’s Managed Data & AI Services close that gap by providing continuous monitoring, administration, and enhancement. We act as an extension of your team, ensuring your pipelines, models, and analytics environments remain optimized and trustworthy. Whether your stack is built on Salesforce Data 360 (formerly Data Cloud), MuleSoft, Informatica, Tableau, Heroku, or a mix of other platforms, our experts adapt to your unique environment. The result is a future-proof operation that scales without requiring you to build large in-house teams.

What It Includes

Summit’s managed services keep your data and AI ecosystem healthy every day:

  • Support & Administration

    Ongoing coverage for critical platforms, data services, and AI models. e.g., Salesforce Data 360 (formerly Data Cloud), MuleSoft APIs, Informatica pipelines, Tableau dashboards, or Heroku-hosted apps/databases.

  • Proactive Monitoring

    Tracking pipelines, integrations, application dynos, and performance metrics to prevent issues before they arise.

  • Continuous Enhancement & Tuning

    Applying best practices to optimize data flows, update governance rules, and retrain AI models as conditions evolve.

  • Governance & Compliance Oversight

    Enforcing data standards and minimizing regulatory risk with support for tools like Salesforce Trust Layer, Informatica Governance, and Heroku Shield.

  • Strategic Alignment Reviews

    Regular checkpoints to ensure platforms and solutions continue to serve evolving business priorities.

Who It’s For

  • Organizations with mission-critical data or AI systems that demand uninterrupted reliability.
  • Enterprises wanting to scale AI adoption without expanding headcount.
  • Teams seeking cost-effective operational support to reduce overhead.
  • Leadership that values consistent, accurate, and ethical data-driven decisions.

Outcomes

  • Lower Overhead

    Reduced operational costs by outsourcing monitoring and support.

  • Trusted Decisions

    Reliable, tuned AI and analytics outputs that leadership can act on confidently.

  • Future-Proofed Systems

    A data ecosystem that evolves with your business and adapts to emerging technologies.

Ready to Chat?

Get a jumpstart by connecting with one of Summit's Salesforce Certified Experts today.

Why Choose Summit?

  • Cross-Platform Expertise

    Certified across Salesforce, MuleSoft, Tableau, Informatica, and Heroku, we use the tools that fit your needs.

  • Proven Track Record

    Experience in scaling and sustaining data + AI solutions across industries like healthcare, finance, public sector, and higher education.

  • Operational Excellence

    Frameworks that prevent “AI drift,” reduce downtime, and keep data pipelines flowing.

  • Flexible Engagement Models

    From fully outsourced managed services to co-managed partnerships, we adapt to your resourcing strategy.

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A Trusted Salesforce Summit Partner Delivering 1,100+ Successful Projects

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Rating on the Salesforce App Exchange
"Easy to Work With"
Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Summit was extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

"Mind Blowing!"
Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to the team’s credit for imparting their wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

"BEST Salesforce Consultant Available"
Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

"Did a Wonderful Job"
Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

"Great Learning and Implementation"
Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Summit has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Summit and team has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. They are timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Summit made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). The Summit team are pros, from their accessibility and communication to industry knowledge and attitude, they never said 'no' to a request. When we encountered hiccups along the way they took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Summit and their team.

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