Success Stories

BWI Group

BWI Group Salesforce Custom Lightning Component

Meet The Client

About BWI Group

Beijing West Industries (BWI) Group (Formerly Delco) is a full service supplier of chassis, suspension, and brake products for the automotive industry. Their people, technical centers, manufacturing plants and intellectual property enables them to bring to market a legacy of producing brake and suspension components, modules, and systems of more than 8 decades. 

Jul 25, 2019 by Matt Grieb

The Challenge

BWI Group struggled with managing the integration of their complex automotive system contracts and reports with Salesforce. Their existing solution, which used custom code, resulted in significant technological debt. This approach not only violated best practices but also caused frequent errors and high maintenance demands due to Salesforce storage limits. BWI sought a best-practice solution that included seamless SharePoint integration, allowing direct links to records, folder creation within Salesforce, and adherence to strict hierarchy rules for folder management, while also being adaptable for future use in Salesforce Communities.

The Solution

Summit implemented the following solutions for BWI Group:

  • Developed a custom Lightning Component using Salesforce Lightning Design System (SLDS) for the SharePoint UI

  • Integrated technologies like SFDC REST API, MS Graph API, Azure Active Directory, and Microsoft authentication flows for single sign-on access

  • Utilized asynchronous future methods for handling larger files and custom algorithms for file chunk uploads to comply with Salesforce limits

  • Created a SharePoint Files application for accessing, uploading, and managing SharePoint documents within Salesforce, seamlessly linked to records

  • Leveraged authentication flows to reduce login frequency to once every 90 days, with admin control over user access based on SharePoint permissions

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Results for Our Client

BWI can now interact successfully within Salesforce with Sharepoint, creating folders, sharing contracts and *.pdfs, all while enforcing rules created by the BWI Group team. The reduction of time outs and errors to zero has increased the efficiency of the BWI Team, as well as increased adoption of Salesforce for affiliated tasks. The solution is now a future-proof best practice based, security compliant solution.

In our Client's Words...

“I found Summit’s consultants to be great developers and outstanding technical skills. There was a change in Sales Account Managers, so we had to do some re-education on the project. We have already started Phase II of 2 factor authentication on the same deliverable. Very pleased with how Summit’ consultants are digging into the project and offering options to best fit our needs within the available budget. There were a number of integration complexities that we all had to work through. Our company was very pleased with the end results.”

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Angie W.

Northwoods worked with Summit to help migrate our Microsoft Dynamics CRM system to Salesforce.  Summit was extremely knowledgeable, thorough, and easy to work with.  They were able to help us configure the system to handle complex business processes while making the system easy for end users.  They were also able to migrate all our legacy Dynamics data to the new Salesforce system.  Summit helped train our technical team on Salesforce administration while keeping the project on time and under budget.  I highly recommend Summit for any Salesforce-related project.

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Rachael H.

As a leader of a small non-profit aimed to scale rapidly and efficiently, I knew it was critical to transition from antiquated spreadsheets to a sophisticated CRM. We dabbled in Salesforce on our own the year prior. To put it mildly, I was terrified to go there again. Summit met my apprehension with confidence and reassurance. They were timely, efficient and positioned us to utilize Salesforce in ways we hadn’t imagined. Every day I’m in awe of what Salesforce can do; to the team’s credit for imparting their wisdom. Summit has positioned us for unprecedented opportunities at Walk with a Doc. Thank you!

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Catherine Z.

We went through 3 consultants before finding Summit. The difference was night and day, and the cost was very reasonable. They helped us get our Communities up and running in less than a week (after 2 other teams essentially dragged their feet for 9 months - yes, 9 months!). We are ecstatic! We also have Managed Services with them, for a few hundred bucks a month they are our go-to for anything Salesforce. The team is INSTANTLY responsive - like within 2 minutes. I have experienced other consultants and can tell you, there is no comparison. Hire Summit!

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Paige B.

We have primarily been using Salesforce for our sales team. Recently we decided to bring our support team on and Summit did an awesome job helping us get everything set up the way we needed.

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Annette H.

Great experience with Summit. They are very knowledgeable about Salesforce and their turn around is outstanding. I am looking forward to working Part 2 of our plan with them.

"Transformation Data w/ Excellent Service"
Kay W.

The skill set and knowledge that Summit has brought to this project far surpasses our initial expectation- especially since our initial contact with Salesforce corp. was challenged in regards to utilizing training videos to suit our scope and need. Summit and team has been helpful in supporting our team with a custom solution in order for us to be able to serve our community better. They are timely and professional, and eager to learn about the why before telling us the what.

"Made our Dream CRM a Reality!"
Matt S.

Summit made our Salesforce dream a reality. As a small non-profit on a limited budget with very specific CRM needs we were challenged to find a suitable Salesforce partner. Fortunately we were introduced to Summit, and from day one they made the formidable task of implementing Salesforce doable (and even enjoyable!). The Summit team are pros, from their accessibility and communication to industry knowledge and attitude, they never said 'no' to a request. When we encountered hiccups along the way they took the time to trouble shoot and make fixes, even when it was outside the original scope of the project. We didn't deviate from the project timeline or budget, which says a lot considering our custom needs for data collection/reporting, donor communication, and third party plug-ins. If you are considering implementing Salesforce or have any Salesforce needs, I highly recommend Summit and their team.

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